Beyang Coffee Sachets

We accept returns and refunds under the following conditions:

• The request is made within [X] days of receiving the product.

• The product is unused, in its original packaging, and in resalable condition (if applicable).

• Digital/downloadable products and personalized items are non-refundable unless defective or not delivered.

• Health and wellness products may only be returned if unopened and unused due to hygiene reasons.

Shipping Policy

We aim to provide fast, reliable, and transparent shipping to all our customers worldwide. Please review the following information carefully:

🌍 General Shipping Information (All Countries)

• All orders are shipped via trusted international air courier services (e.g., FedEx, DHL, UPS).

• Shipping charges are calculated based on package weight and delivery location.

• Insurance is included in all shipments to protect against loss or damage.

• Customers are informed of the exact shipping cost before the order is dispatched.

• Shipping fees are the customer's responsibility and must be paid in full before the item leaves our warehouse.

🇺🇸 Shipping to the United States (USA)

To meet Google Merchant Center requirements, we ensure clear and consistent shipping information for USA orders:

• Orders are shipped via air courier service with tracking and insurance.

• Shipping rates are based on weight and location, following courier pricing.

• You will see the total shipping cost before checkout or receive an email confirmation before dispatch.

• Estimated delivery time: [4-7 business days] after order processing.

• Orders are typically processed within 1–2 business days.

🔁 Return Shipping

• If a product is eligible for return, the customer is responsible for the return shipping fee to our warehouse.

• Returns must be sent using a trackable courier service with insurance.

• Refunds or exchanges are issued only after we receive and inspect the returned product.

• See our Return Policy for full terms.

📦 Order Tracking

• Once shipped, you’ll receive an email with your tracking number.

• Use the tracking number to follow your package on the courier’s website.

• For help, contact: domcrpropnex@gmail.com

🌐 International Orders & Customs

• We ship worldwide.

• Customs duties, taxes, or import charges are the buyer’s responsibility and vary by country.